> > Acceptable Use Policy
Adult Content
Because the Internet is a global communication
tool, and we have clients from nearly every country
in the world it is difficult to dictate what is
considered "adult material." However,
it is not our function to discriminate against
those who choose to utilize adult content or adult
related material. This being said, there are still
several reasons why SoonerHosting.Net has been forced
to create its no adult sites policy for its virtual
and bulk reseller server users, including but
not limited to direct customers, resellers and
resold accounts.
What does SoonerHosting.Net consider "Adult Material"?
- Any site whose revenue is gained in part or
whole from its adult content.
- Photos or videos showing frontal nudity on
either men or women for non-scientific or non-artistic
purposes.
- Hyperlinks to adult sites, including but not
limited to sites who violate these policies.
- Sites that have discussion boards and share
information that is 'adult' in nature.
- Sites that sell or promote 'adult' material,
including but not limited to adult toys.
SoonerHosting.Net reserves the right to decide what it
considers "adult content", "adult
material", "sexually explicit",
or "sexually related". Let us know if
you are unsure of the approval of your site before
placing an order. Please email sales@SoonerHosting.Net
for review of your content and/or site.
Why does SoonerHosting.Net have this policy?
Bandwidth and Resources
A virtual server is a shared environment where
many servers reside on each particular machine.
This being said, consider that an average "adult
site" gets more hits than 100 standard web
sites. Some of the smaller adult sites get around
5 GB of transfer per day. With these types of
resources being utilized, our servers would be
severely slowed if we allowed these high traffic
sites to also reside on our servers. On top of
that, we would be forced to raise our prices to
pay for the additional bandwidth. We strive to
keep our servers fast and inexpensive, and our
bandwidth clear; therefore, adult sites are not
an option.
Banned IPs
Adult sites tend to get blocked. Since many of
our shared accounts also share IP addresses and/or
the range of IPs are blocked, all other users
on that server or network range are impacted.
Association
Many people do not want to be associated with
adult content, based on personal opinions and
beliefs. IPs are assigned to a server in ranges
and IP address are in many cases shared IPs. Consequently,
we want our shared servers to be 'adult content'
free.
*This Adult Content Policy and all other SoonerHosting.Net
policies are subject to change by SoonerHosting.Net without
notice. Continued usage of the services after
a change to this policy is implemented and posted
on the SoonerHosting.Net site constitutes your acceptance
of such change or policy. We encourage you to
regularly check the SoonerHosting.Net site for any changes
or additions.
UCE / SPAM
The abuse and misuse of e-mail is a serious problem,
and SoonerHosting.Net cannot and will not tolerate it.
This policy covers all servers and domains on
our network.
Definition of UCE (Unsolicited Commercial
E-mail), or spam:
- The bulk UCE, promotional material, or other
forms of solicitation sent via e-mail that advertise
any IP address belonging to SoonerHosting.Net
or any URL (domain) that is hosted by SoonerHosting.Net.
- Unsolicited postings to newsgroups advertising
any IP or URL hosted by SoonerHosting.Net.
- The use of web pages set up on ISPs that allow
spamming (also known as "ghost sites")
that directly or indirectly reference customers
to domains or IP addresses hosted by SoonerHosting.Net.
- Advertising, transmitting, or otherwise making
available any software, program, product, or
service that is designed to facilitate a means
to spam.
- Forging or misrepresenting message headers,
whether in whole or in part, to mask the true
origin of the message.
For further information on mail abuse, please
visit the Mail
Abuse Prevention System (MAPS) web site.
Spam, mailing lists and other email restrictions:
Due to the increased problems and risk to our
network, SoonerHosting.Net also prohibits the use
of 3rd party mailing lists and FFA's. See our
mailing list management principals for managing
your own lists. Examples that we do not allow
include but are not limited to:
- Safelist
- Purchased / Sold mailing lists
- FFA's
Repercussions of spam:
Across the Web, it is generally accepted that
spam is an inconsiderate and improper business
practice.
Impacts to SoonerHosting.Net:
Spam is not only harmful because of its negative
impact on consumer attitudes toward SoonerHosting.Net,
but also because it can overload SoonerHosting.Nets
network and resources.
There are many groups that report and block the
networks that spam is sent from. In the event
spam is generated off of ours or our customers
servers, our network can be blocked and this impacts
other users putting our network at risk.
Our Providers:
Since it is unsolicited, users who receive spam
often become angry and send complaints to our
upstream providers. This upsets our providers
who abhor spam for the same reasons that SoonerHosting.Net does - it causes negative consumer attitudes
and drains resources. We strive to maintain favorable
business relationships in the Web community and
obviously will not allow any practice that threatens
these relationships.
Consequences/ Penalties for Spamming:
SoonerHosting.Net reserves the right to terminate,
without warning, any account that violates this
policy. Usage of SoonerHosting.Net services constitutes
acceptance and understanding of this policy.
SoonerHosting.Net may, at its option, charge
$25.00 per spam complaint we receive for any domain
on our network and will be charged to the owner
of the domain or the owner of the server the domain
resides on or the reseller of the domain. Resellers,
dedicated server owners and colocation clients
may choose to pass this charge down to their client,
when/if appropriate. These are non-refundable
charges and will be invoiced at the time of complaint
notification.
It is the responsibility of dedicated server
owners, resellers and colocation clients to manage
the email from their server/accounts and to keep
in compliance of our policies.
SoonerHosting.Net reserves the right to decide
what it considers "spam", "UCE",
"mail bombing", or "bulk e-mail",
and to determine from all of the evidence whether
or not the e-mail recipients were from an "opt-in"
e-mail list.
Should you choose to e-mail from SoonerHosting.Net servers, especially if you use mailing
lists, you must read and adhere to the following
guidelines, which are offered as a statement of
Internet standards and best current practices
for proper mailing list management and preventing
e-mail abuse.
Basic Mailing List Management Principles for
Preventing Abuse
Mailing lists are a vehicle for distributing focused,
targeted information to an interested, receptive
audience. Consequently, mailing lists have been
used successfully as a highly effective direct
marketing tool.
Unfortunately, some marketers misuse mailing
lists through a lack of understanding of Internet
customs and rules of the forum pertaining to e-mail.
Others fail to take adequate precautions to prevent
the lists they manage from being used in an abusive
manner.
- The e-mail addresses of new subscribers must
be confirmed or verified before mailings commence.
This is usually accomplished by means of an
e-mail message sent to the subscriber to which
s/he must reply, or containing a URL which s/he
must visit, in order to complete the subscription.
However it is implemented, a fundamental requirement
of all lists is the verification of all new
subscriptions.
- Mailing list administrators must provide a
simple method for subscribers to terminate their
subscriptions, and administrators should provide
clear and effective instructions for unsubscribing
from a mailing list. Mailings from a list must
cease promptly once a subscription is terminated.
- Mailing list administrators should make an
"out of band" procedure (e.g., a means
of contact by which messages may be sent for
further correspondence via e-mail or telephone)
available for those who wish to terminate their
mailing list subscriptions but are unable or
unwilling to follow standard automated procedures.
- Mailing list administrators must ensure that
the impact of their mailings on the networks
and hosts of others is minimized by proper list
management procedures such as pruning of invalid
or undeliverable addresses, or taking steps
to ensure that mailings do not overwhelm less
robust hosts or networks.
- Mailing list administrators must take adequate
steps to ensure that their lists are not used
for abusive purposes. For example, administrators
can maintain a "suppression list"
of e-mail addresses from which all subscription
requests are rejected. Addresses would be added
to the suppression list upon request by the
parties entitled to use the addresses at issue.
The purpose of the suppression list would be
to prevent subscription of addresses appearing
on the suppression list by unauthorized third
parties. Such suppression lists should also
give properly authorized domain administrators
the option to suppress all mailings to the domains
for which they are responsible.
- Mailing list administrators must make adequate
disclosures about how subscriber addresses will
be used, including whether or not addresses
are subject to sale or trade with other parties.
Once a mailing list is traded or sold, it may
no longer be an opt-in mailing list. Therefore,
those who are acquiring "opt-in" lists
from others must examine the terms and conditions
under which the addresses were originally compiled
and determine that all recipients have in fact
opted-in specifically to the mailing lists to
which they are being traded or sold.
- Mailing list administrators should make adequate
disclosures about the nature of their mailing
lists, including the subject matter of the lists
and anticipated frequency of messages. A substantive
change in either the subject matter or frequency
of messages may constitute a new and separate
mailing list requiring a separate subscription.
List administrators should create a new mailing
list when there is a substantive change in either
the subject matter or frequency of messages.
A notification about the new mailing list may
be appropriate on the existing mailing list,
but existing subscribers should never be subscribed
automatically to the new list. For example,
if Company A acquires Company B, and Company
B has compiled opt-in mailing lists, Company
A should not summarily incorporate Company B's
mailing lists into its own.
*This Spam (UCE) Accepted Use Policy and all
other SoonerHosting.Net policies are subject to change
by SoonerHosting.Net without notice. Continued usage of
the services after a change to this policy is
implemented and posted on the SoonerHosting.Net site constitutes
your acceptance of such change or policy. We encourage
you to regularly check the SoonerHosting.Net site for
any changes or additions.
Shared Server Resource Abuse
SoonerHosting.Net allows CGI, PHP, Perl and many
other normal processes used for hosting to be
used on all Virtual Servers. These processes can
be resource intensive however, and because a Virtual
Server must be shared with other users, we must
limit how much of the CPU, memory, disk I/O, disk
space and database use can be used by any one
account on a shared server. Therefore any program
(application, script, etc.) or usage that consumes
too many resources that impacts other customers
in either performance or reliability is considered
resource abuse. Shared servers are 'shared' and
we all need to play fair. In the event a user
requires more resources than is acceptable on
a shared server environment, a dedicated solution,
such as our VPS, dedicated or colocation services
are recommended.
What does SoonerHosting.Net consider "System
Resource ABUSE"?
Any site whose traffic, programs and/or processes
are using excessive amounts of system resources.
Excessive amounts is defined as any amount that
results in substantial degradation of server performance.
SoonerHosting.Net is the sole determinant of what
constitutes degraded server performance.
Examples include, but are not limited to:
Flat File Database Driven Forums
Due to their use of flat files instead of databases,
SoonerHosting.Net does not allow the use of UBB
or YABB bulletin boards. Use of these boards
for large or very active forums, results in
system performance degradation, and cannot be
allowed in our shared server environment. SoonerHosting.Net suggests using VBulletin or phpBB as
a more efficient, database-driven alternative
to these bulletin boards. Busy sites with large
forums and data bases are not suited to a shared
server environment.
Background Running Processes
Background Daemons in general are prohibited
on SoonerHosting.Net servers, including, but not
limited to, IRC bots, eggdrop, BitchX, XiRCON,
warez sites and any other program that interferes
with normal server operation.
Persistent mySQL Connections:
Due to the fact that persistent mySQL connections
have the ability to use considerable server
resources, this configuration is not allowed
on our shared servers. It is understood that
in some situations, persistent connections may
actually reduce resource usage on a server.
However, we have found that connections are
commonly not released properly and are, therefore,
more detrimental to a shared hosting environment
than they are helpful.
Cron Jobs
We allow customers to set up cron jobs to perform
routine functions automatically. Due to the
impact on the server, running some automated
processes can take up considerable server resources
and in those cases, our technicians may disable
the cron job.
Mailing Lists
We have a strict policy regarding use/spam on
our network, but we do allow use of mailing
lists within the constraints of our Spam
policy. However, sending thousands of e-mails
off of a given server can impact the performance
of the server. Therefore we limit the amount
of e-mail allowed on our Shared Virtual Servers
to no more than 1000 e-mails per day and 30
emails in 10 seconds.
Exploitable Scripts
Unfortunately, many commonly used scripts can
be exploited to allow unauthorized users into
our systems. Consequently we may on occasion
need to ban and consequently disable these scripts.
You can view the most current exploits on our
banned-scripts page.
Other
Other resource intensive scripts (depending
on traffic) include but not limited to:
- adcycle
Other applications that are prohibited on our
virtual servers include but are not limited
to:
- offsite search engines
Why does SoonerHosting.Net have this policy?
Server Speed and Fairness to others. A Virtual
Server is shared. As such, there are many accounts
per machine. In all fairness, SoonerHosting.Net
cannot allow one or two clients to use all of
the System resources on a shared machine and have
all other clients on the machine suffer because
of it. Excessive usage by one or more clients
causes extreme slowness in all areas: FTP, SSH,
Web Sites and more. If the CPU, disk I/O and/or
memory usage gets too far out of hand, all sites
hosted on the machine will return Errors and not
be accessible in any way.
What happens if I violate this policy?
All accounts that are found to be using excessive
amounts of system resources will receive an e-mail
warning from SoonerHosting.Net. This warning will inform
you that the site is using excessive system resources.
SoonerHosting.Net will provide options for reducing the
usage and/or upgrading your account. If the situation
is severe, we may suspend the account or process
immediately to bring performance of the server
back to an acceptable level. 24 hours notice will
be given if at all possible. If you are in severe
breach of this policy, your account could be cancelled
immediately if we believe you have deliberately
viloated this policy and your actions have had
a severe detrimental impact on our server(s)
*This Resource Abuse Policy and all other SoonerHosting.Net
policies are subject to change by SoonerHosting.Net without
notice. Continued usage of the services after
a change to this policy is implemented and posted
on the SoonerHosting.Net site constitutes your acceptance
of such change or policy. We encourage you to
regularly check the SoonerHosting.Net site for any changes
or additions.
Illegal Activities
Intellectual Property Violations
Engaging in any activity that infringes or misappropriates
the intellectual property rights of others, including
copyrights, trademarks, service marks, trade secrets,
software piracy, and patents held by individuals,
corporations, or other entities. Also, engaging
in activity that violates privacy, publicity,
or other personal rights of others. SoonerHosting.Net
is required by law to remove or block access to
customer content upon receipt of a proper notice
of copyright infringement. It is also SoonerHosting.Nets policy to terminate the privileges of
customers who commit repeat violations of copyright
laws. Reference our copyright
infringement policy for more information.
Illegal or Unauthorized Access to Other Computers
or Networks
Accessing illegally or without authorization computers,
accounts, or networks belonging to another party,
or attempting to penetrate security measures of
another individual's system (often known as "hacking").
Also, any activity that might be used as a precursor
to an attempted system penetration (i.e. port
scan, stealth scan, or other information gathering
activity).
Forging of Headers
Forging or misrepresenting message headers, whether
in whole or in part, to mask the originator of
the message.
Export Control Violations
Exporting encryption software over the Internet
or otherwise, to points outside the United States.
Other Illegal Activities
Engaging in activities that are determined to
be illegal, including advertising, transmitting,
or otherwise making available ponzi schemes, pyramid
schemes, fraudulently charging credit cards, and
pirating software.
*This Illegal Activities Policy and all other
SoonerHosting.Net policies are subject to change by SoonerHosting.Net
without notice. Continued usage of the services
after a change to this policy is implemented and
posted on the SoonerHosting.Net site constitutes your
acceptance of such change or policy. We encourage
you to regularly check the SoonerHosting.Net site for
any changes or additions.
Copyright Infringement /
Intellectual Property
Engaging in any activity that infringes or misappropriates
the intellectual property rights of others, including
copyrights, trademarks, service marks, trade secrets,
software piracy, and patents held by individuals,
corporations, or other entities. Also, engaging
in activity that violates privacy, publicity,
or other personal rights of others. SoonerHosting.Net
is required by law to remove or block access to
customer content upon receipt of a proper notice
of copyright infringement. It is also SoonerHosting.Nets
policy to terminate the privileges of customers
who commit repeat violations of copyright laws.
*This Copyright infringement / Intellectual Property
Policy and all other SoonerHosting.Net policies are subject
to change by SoonerHosting.Net without notice. Continued
usage of the services after a change to this policy
is implemented and posted on the SoonerHosting.Net site
constitutes your acceptance of such change or
policy. We encourage you to regularly check the
SoonerHosting.Net site for any changes or additions.
Exploitable Scripts
Unfortunately, many good things are turned on
us to be used for nefarious activities. Commonly
used scripts are frequently exploited to allow
unauthorized access to the systems they are running
on. Others just require more resources than is
allocated on a shared server environment.
Consequently, in order to keep Ventures Online
network and servers safe, we may need to take
actions that inconvenience our good customers.
Any time we find scripts or other commonly used
tools that can become easily compromised or impact
other users by using too many server resources,
we may need to disable scripts or other tools
installed and used by our customers.
Whenever possible, we will notify our customers
in advance. We will also attempt to keep this
page updated with current scripts which will require
removal from our shared servers and/or our network.
This list includes script/program names, reason
for ban, who/what servers they are banned on (e.g.
our Shared or Network wide) and provide alternative
options for our customers whenever possible.
Banned Scripts:
- Matt Wright's formmail
- YABB (Yet Another Bulletin Board)
- UBB (Ultimate Bulletine Board)
- IRC bots and clients
- Proxy servers (stone, etc.)
- Hivemail
- phpformmail classic
- "Jack's" formmail.php
If you have any questions, please email sales@SoonerHosting.Net.
*This Exploitable Scripts Policy and all other
SoonerHosting.Net policies are subject to change by SoonerHosting.Net
without notice. Continued usage of the services
after a change to this policy is implemented and
posted on the SoonerHosting.Net site constitutes your
acceptance of such change or policy. We encourage
you to regularly check the SoonerHosting.Net site for
any changes or additions.
Miscellaneous
Defamatory or Abusive Language
Using SoonerHosting.Nets network as a means to transmit
or post defamatory, harassing, abusive, or threatening
language.
Any content that is discriminatory based on gender,
race, age and/or promotes hate or violence is
prohibited.
Usenet Group postings that violates our TOS
SoonerHosting.Net reserves the right not to accept
postings from newsgroups where we have actual
knowledge that the content of the newsgroup violates
the AUP.
Facilitating a Violation of our TOS
Advertising, transmitting, or otherwise making
available any software, program, product, or service
that is designed to violate this AUP, which includes
the facilitation of the means to spam, initiation
of pinging, flooding, mail bombing, denial of
service attacks, and piracy of software.
Other activities SoonerHosting.Net determines
to be harmful
Engaging in activities, whether lawful or unlawful,
that SoonerHosting.Net determines to be harmful
to its clients, operations, reputation, goodwill,
or customer relations.
As we have pointed out, the responsibility for
avoiding the harmful activities just described
rests primarily with the client. SoonerHosting.Net
will not, as an ordinary practice, monitor the
communications of its client to ensure that they
comply with SoonerHosting.Net policy or applicable
law. When SoonerHosting.Net becomes aware of harmful
activities, however, it may take any action to
stop the harmful activity, including but not limited
to, removing information, shutting down a web
site, implementing screening software designed
to block offending transmissions, denying access
to the Internet, or take any other action it deems
appropriate.
SoonerHosting.Net also is concerned with the privacy
of on-line communications and web sites. In general,
the Internet is neither more nor less secure than
other means of communication, including mail,
facsimile, and voice telephone service, all of
which can be intercepted and otherwise compromised.
As a matter of prudence, however, SoonerHosting.Net
urges its clients to assume that all of their
on-line communications are insecure. SoonerHosting.Net cannot take any responsibility for the
security of information transmitted over SoonerHosting.Nets facilities.
SoonerHosting.Net will not intentionally monitor
private electronic mail messages sent or received
by its clients unless required to do so by law,
governmental authority, or when public safety
is at stake. SoonerHosting.Net may, however, monitor
its service electronically to determine that its
facilities are operating satisfactorily. Also,
SoonerHosting.Net may disclose information, including
but not limited to, information concerning a client,
a transmission made using our network, or a web
site, in order to comply with a court order, subpoena,
summons, discovery request, warrant, statute,
regulation, or governmental request. SoonerHosting.Net assumes no obligation to inform the client
that client information has been provided and
in some cases may be prohibited by law from giving
such notice. Finally, SoonerHosting.Net may disclose
client information or information transmitted
over its network where necessary to protect SoonerHosting.Net and others from harm, or where such disclosure
is necessary to the proper operation of the system.
We hope this AUP is helpful in clarifying the
obligations of Internet users, including SoonerHosting.Net
and its clients, as responsible members of the
Internet. Any complaints about a client's violation
of this AUP should be sent to abuse@SoonerHosting.Net.
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